• Telecom Engineer

    Job Locations US-GA-Thomasville | US-GA-Atlanta
    Posted Date 1 month ago(1 month ago)
    Job ID
    Job Post Category
    Information Technology
    Remote Position?
    Position Type
  • Company Overview

    About Core & Main


    Core & Main (www.coreandmain.com) is one of North America’s largest distributors of water, sewer, storm, fusible piping and fire protection infrastructure products that serves the needs of both contractors and municipalities in all aspects of the water, wastewater, clean water, landfill, energy, and fire protection industries. Core & Main operates more than 246 branches serving North America, the Caribbean and international markets. The company provides localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success.

    Job Description & Qualifications

    Job Summary

    Responsible for providing leadership and technical expertise for the company's telecommunications technology infrastructure team. Ensure the performance and reliability of all services and exceed the needs of our businesses and clients. Implement processes and technologies to ensure highly available telecom resources are available to users.


    Major Tasks, Responsibilities and Key Accountabilities

    • Provides support for all business units and supports the Core & Main enterprise. Provides level 3 engineering support and consults with customers on telecommunication systems.
    • Assists with new technology research and design to ensure overall level of resources are maintained.
    • Configures and maintains routers, switches, and servers for the telecommunications network. Assists with performing daily database backups on all telecommunications systems.
    • Ensures service level agreements (SLAs) are met and continue to meet the needs of customers. Provides support and resolution for customer issues.
    • Assists in determining the production capacity needed to meet changing business demands. Ensures capacity planning deliverables are performed to specifications.
    • Available for disaster recovery and on call support at all times.
    • Assists with resolution of invoice discrepancy issues.


    Nature and Scope

    • Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
    • Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct "customers" of the process.
    • May provide general guidance/direction to or train junior level support personnel or professional personnel.


    Work Environment

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    • Typically requires overnight travel less than 10% of the time.
    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


    Minimum Qualifications 

    • Must be eighteen years of age
    • Must pass the Drug Test
    • Must pass the Background Check
    • Must pass pre-employment tests if applicable


    Education and Experience

    Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related

    field; certification is required in some areas OR MS/MA and generally 2-4 years of experience

    in a related field. Certification is required in some areas.

    Preferred Qualifications & Job Specific Details

    Preferred Qualifications

    • 2-3 years experience with emerging technologies to include hardware, software, and telecom services concepts and trends.
    • • 5+ years of experience in voice infrastructure design, implementation and support for the following Telephony environments: Cisco UCM, CUC, CUAC and Cisco UCCX and/or PBX/Key systems
    • • Preferred certifications: CCNP Collaboration equivalent or higher
      • Strong knowledge in VoIP, QOS, SIP trunking and Cisco voice gateways
      • Solid technical background in environments including; infrastructure networks, hardware, software and telecommunications.
      • Strong knowledge of Microsoft Window servers, VMware and Cisco Unified Compute System (UCS) B/C series servers
      • Good attention to detail, testing and documentation.
      • Strong organizational, presentation, communication; both oral and written, and customer service skills.
      • Ability to maintain good working relationships with third party service providers and vendo


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