About Core & Main
Core & Main (www.coreandmain.com) is one of North America’s largest distributors of water, sewer, storm, fusible piping and fire protection infrastructure products that serves the needs of both contractors and municipalities in all aspects of the water, wastewater, clean water, landfill, energy, and fire protection industries. Core & Main operates more than 246 branches serving North America, the Caribbean and international markets. The company provides localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success.
Ensure operational efficiency of all HD Supply locations by providing first point-of-contact support for all computing hardware, software, and Business Unit ERP applications.
Major Tasks, Responsibilities and Key Accountabilities
Ensures the Help Desk maintains exceptional customer service by meeting or exceeding established service level agreements (SLAs).
Nature and Scope
Education and Experience
*HD Supply is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at HD Supply via e-mail, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from HD Supply HR/Recruitment will be deemed the sole property of HD Supply. No fee will be paid in the event the candidate is hired by HD Supply as a result of the referral or through other means.*
HD Supply is an EEO/AA/Drug Free Workplace.